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Poste Italiane S.p.a
Company Overview: The profound process of renewal undergone by Poste Italiane in the last decade has allowed the company to improve the quality and extend the range of services offered. During this accelerated process of development, Poste Italiane has remained committed to the principles of its corporate mission, expressed through its widespread presence throughout Italy – with 14,000 post offices and a staff of more than 150,000 employees – and to its traditional mission of responding to the needs of its customers, be they ordinary citizens, businesses, or public administration offices.

This strategic vision, along with a program for investment in infrastructure and training, has allowed the company to raise efficiency standards significantly and very quickly, increase employees’ professional qualifications, upgrade post office facilities, maintain growing customer satisfaction and close financial statements with a profit. The profitability index currently places Poste Italiane in top position among Europe’s leading major postal-service providers.